Bend is here to help.

A note on COVID-19 and Bend

We hope this note finds you safe and healthy. Whether you’re a Bend customer or partner, or you’re simply looking for answers to how the novel coronavirus (COVID-19) is impacting HSAs, we’re here for you, and we want you to know about the actions we’re taking in response to the coronavirus pandemic.

The health and well-being of our customers, colleagues and communities are our highest priorities, and we’re committed to helping support community health management efforts while providing no loss of service to our customers. Luckily, our employees are the best at what they do, and extremely adaptable as to how and where they do their work. As a modern technology company we have all of the tools in place so our team can work from anywhere. What this means is that Bend will remain open to be able to provide the same level of service you’ve come to expect from us. Our team is available and ready to help you, no matter your need.

For information and resources on the coronavirus and developments related to the pandemic, visit the CDC’s website, the World Health Organization’s coronavirus site or your specific state’s Department of Health online. For information on the IRS’s emergency ruling to allow HDHPs with HSAs to cover COVID-19 costs pre-deductible, read IRS Notice 2020-15.

As members of the global community, know that everyone here at Bend is committed to uniting and working to navigate the times ahead.

Tom Torre


Be prepared

We will continue to provide you with access to your HSA funds and account, but we want you to be as prepared as possible during this time of uncertainty and panic buying. To ensure the items you purchase are HSA eligible, please consider purchasing from the HSA Store's list of virus preparedness items found here. They have offered a Fair Price Pledge to their consumers and will donate a portion of the proceeds from the sales on their virus preparedness page to the CDC Foundation.


Be informed

Be aware of where your news and information comes from. For ongoing information about the COVID-19, it's symptoms and treatments, visit the CDC website.

For information on how your HSA is impacted by the recent changes made by the IRS, please visit our blog here.

Addition information on HSA contribution deadline updates, using your HSA for telemedicine services, and more, please visit our blog here.

On Friday, March 27, the The Coronavirus Aid, Relief, and Economic Security Act (H.R. 748), also known as the CARES Act, was passed by Congress. To learn more about how the CAREs Act impacts your HSA, please visit our blog here.

When it comes to coronavirus (COVID-19) preparedness, strategy is key. When it comes to your HSA contributions, the same applies—now more than ever. Read more about Coronavirus, HSAs, and how you should revisit your HSA contribution strategy in our blog here.

PDF Icon

We know there have been a lot of changes made to HDHPs and HSAs in the past months due to the impact of COVID-19. We have created a flyer that will help you understand those changes. Donwload flyer here.


We're available

If you have other questions about how the COVID-19 pandemic is impacting your HSA, please contact us via our website or call us at (877) 201-3235.