The Bend team helps individuals and employers get on the path to financial health by simplifying and improving the HSA experience. We understand that not everyone is a financial genius—and people shouldn’t have to be in order to get the most from their health savings.
At Bend, we’re always looking for new ways to make HSAs better with smart, intuitive solutions that leverage the latest technologies like machine learning and AI. If you thrive on big thinking, value a collaborative work environment and consider technology a partner, consider becoming part of our team.
Product Manager I
If you are like most people in the US today, you are spending more and more on healthcare. Healthcare costs keep rising and employees are finding that high-deductible health insurance plans (HDHP) with health savings accounts (HSAs) can be a real game-changer for them. These accounts offer some amazing tax-advantaged benefits you won’t find elsewhere.
But have you used an HSA lately? Do you understand how it works? Do you think you’re getting the most out of it? While the possibilities are great, we believe that consumers don’t have the right tools to fully benefit from their HSAs
So, we’ve decided to change that.
Bend Financial is an exciting early-stage startup on a mission to make HSAs easy for everyone to understand while maximizing tax benefits and transforming the fragmented and dated user interfaces prevalent today. We are driven to help you manage your healthcare expenses and make your HSA as delightfully functional as other products that you know and love. We are innovators who enjoy collaboration and have a fun, social culture strategically located in the heart of downtown Boston.
And we need your help.
If you’re passionate about delivering an unrivaled customer experience, building great products, and working in a highly collaborative and exciting culture, read on.
The role we are offering provides a unique opportunity to collaborate closely with our team to shape our revolutionary offering for the consumer financial market and to grow with us. As a Product Manager, you will be responsible for articulating and translating the product vision into feature(s) for our products while effectively communicating the product strategy to key stakeholders and team members.
In this role you will:
• Participate as member of a Scrum development team • Write technical user stories in Jira, collaborating and communicating feature requests to engineering teams in a fast-paced, agile environment • Work within the development team to clarify requirements and prioritize backlog to achieve the product roadmap • Perform user acceptance testing and regularly assist with Quality Assurance (QA) • Collaborate with the VP of Product and Director of Design to conduct ongoing research through direct customer contact and surveys, industry journals, sales team feedback, monitoring competitors and industry trends • Help create and collaborate on personas and user journey maps • Collaborate with sales and marketing departments on appropriate product positioning, product launch plans, product sales tools, and sales training • Collaborate with members of customer experience team to identify product support, implementation strategies, and customer training requirements • Collaborate with leadership and VP of Product to understand the vision and goals of upcoming projects • Observe, identify, and do what is needed to move us forward • Other duties as assigned
• Passionate: High energy. “Can-do-attitude”. Enthusiastic. Optimistic, open, and objective toward others. • High Standards: Quality orientation. Follow through on commitments. A Doer who gets things done. • Efficient: Producing significant output with minimal wasted effort, organized planning and prioritization. • Proactive: Self-starter, continually seeks additional responsibilities. Willingness to go the distance to get something done, including working long hours at times if needed. • Collaborative: Strong “people orientation”. Can disagree without being abrasive or intimidating. Team player. • Emotional Intelligence: high degree of self-awareness. Handles interpersonal relationships judiciously and empathetically. Exercises good judgement while under pressure. • Communicator: Speaks and writes clearly and articulately without being overly verbose or talkative and possesses an openness to people and a willingness to hear what others are saying. • Coachable: Open to feedback and continual professional improvement. Flexible and adaptable.
• Proven ability to operate effectively in a fast-paced, entrepreneurial startup environment • Bachelor’s degree • 4+ years of professional experience and 2+ years of experience in an agile software development environment • Proven competency with Scrum processes, defining stories that are ready-for-engineering • Exceptional communication skills including the ability to deliver precise, detailed requirements to engineering • Experience with working with distribute teams is a plus • Certified Scrum Product Owner (CSPO) Certification is a plus • Experience working in FinTech is a plus